At Offitalk, we are committed to providing the best learning experience for our students. If for any reason you are unsatisfied with our ESL classes, please refer to the following refund policy:

1. Refund Eligibility:

   • Refunds are only applicable if you request a refund within 7 days of the first class.

   • Refunds are not granted for classes that have already been attended or if more than 7 days have passed since the first lesson.

2. Partial Refunds:

   • If you attend some of the classes but decide to discontinue, a partial refund may be considered based on the number of unused classes.

3. Cancellation of Classes:

   • If Offitalk cancels a class or fails to provide a tutor for a scheduled lesson, you are eligible for a full refund for that specific class.

4. Refund Process:

   • To request a refund, please contact us via email at support@offitalk.com with your account details and reason for the refund. Our team will process your request within 5-7 business days.

5. Non-Refundable Fees:

   • Registration fees, materials, and any additional services provided outside of regular lessons are non-refundable.

We strive to ensure our students are satisfied with their learning experience, and we’re happy to assist with any concerns or issues regarding your ESL classes.

Returns & Refunds policy